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Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback)

Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback)
  • Author : Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler,David Maxfield
  • Publisher :Unknown
  • Release Date :2013-05-24
  • Total pages :336
  • ISBN : 9780071829311
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Summary : Hold anyone accountable. Master performance discussions. Get RESULTS. Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently. PRAISE FOR CRUCIAL ACCOUNTABILITY: "Revolutionary ideas ... opportunities for breakthrough ..." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People "Unleash the true potential of a relationship or organization and move it to the next level." -- Ken Blanchard, coauthor of The One Minute Manager "The most recommended and most effective resource in my library." -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada "Brilliant strategies for those difficult discussions at home and in the workplace." -- Soledad O’Brien, CNN news anchor and producer "This book is the real deal.... Read it, underline it, learn from it. It's a gem." -- Mike Murray, VP Human Resources and Administration (retired), Microsoft

Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

Crucial Conversations Tools for Talking When Stakes Are High, Second Edition
  • Author : Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler
  • Publisher :Unknown
  • Release Date :2011-09-16
  • Total pages :288
  • ISBN : 9780071772204
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Summary : The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive

Change Anything

Change Anything
  • Author : Kerry Patterson,Joseph Grenny,David Maxfield,Ron McMillan,Al Switzler
  • Publisher :Unknown
  • Release Date :2011-04-11
  • Total pages :288
  • ISBN : 9780446585446
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Summary : A stunning approach to how individuals can not only change their lives for the better in the workplace, but also their lives away from the office, including (but not limited to) finding ways to improve one's working relationship with others, one's overall health, outlook on life, and so on. For example, why is it that 95% of all diet attempts fail? Why do New Year's Resolutions last no more than a few days? Why can't people with good intentions seem to make consistent and positive strides? Based upon the latest research in a number of psychological and medical fields, the authors of Change Anything will show that traditional will-power is not necessarily the answer to these strivings, that people are affected in their behaviors by far more subtle influences. Change Anything shows how individuals can come to understand these powerful and influential forces, and how to put these forces to work in a positive manner that brings real and meaningful results. The authors present an array of everyday examples that will change and truly empower you to reexamine the way you go about your business and life.

Accountability: The Key to Driving a High-Performance Culture

Accountability: The Key to Driving a High-Performance Culture
  • Author : Greg Bustin
  • Publisher :Unknown
  • Release Date :2014-02-07
  • Total pages :256
  • ISBN : 9780071831383
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Summary : Best practices for using accountability, trust, and purpose to turn your long-term vision into reality Accountability explains why the “carrot-and-stick” approach doesn’t work—and describes how to build and sustain a culture based on shared beliefs, positive action, and internal leadership development. The author’s conclusions are based on data resulting from his work with more than 3,000 executives worldwide, plus exclusive interviews with Fortune's Most Admired Companies and Best Places to Work. Greg Bustin has written a monthly bulletin about leadership and accountability that goes to more than 4,000 managers/executives. He speaks about 50 times per year in the U.S., Canada, and the UK and is one of the top-rated Vistage speakers. He also gives workshops and webinars on planning, execution, and accountability to business owners and leaders in the U.S. and Canada.

Summary of Kerry Patterson’s Crucial Accountability by Milkyway Media

Summary of Kerry Patterson’s Crucial Accountability by Milkyway Media
  • Author : Milkyway Media
  • Publisher :Unknown
  • Release Date :2018-08-31
  • Total pages :14
  • ISBN : 1230987654XX
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Summary : Crucial Accountability(2014)was written by the founders of the management consulting firm VitalSmarts as a companion book to Crucial Conversations: Tools for Talking When Stakes Are High (2013). It addresses how to proceed when a person who is relied on, such as an employee or a family member, fails to live up to a work assignment or personal commitment, or engages in negative behavior… Purchase this in-depth summary to learn more.

Accountability in Crises and Public Trust in Governing Institutions

Accountability in Crises and Public Trust in Governing Institutions
  • Author : Lina Svedin
  • Publisher :Unknown
  • Release Date :2012-06-14
  • Total pages :232
  • ISBN : 9781136319334
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Summary : This book examines how efforts to exert accountability in crises affect public trust in governing institutions. Using Sweden as the case study, this book provides a framework to analyse accountability in crises and looks at how this affects trust in government. Crises test the fabric of governing institutions. Threatening core societal values, they force elected officials and public servants to make consequential decisions under pressure and uncertainty. Public trust in governing institutions is intrinsically linked to the ability to hold decision-makers accountable for the crucial decisions they make. The book presents empirical evidence from examination of the general bases for accountability in public administration, and at the accountability mechanisms of specific administrative systems, before focusing on longer term policy changes. The author finds that within the complex web of bureaucratic and political moves democratic processes have been undermined across time contributing to misplaced and declining trust in governing institutions. Accountability in Crises and Public Trust in Governing Institutions will be of interest to students, scholars and practitioners of public policy, political leadership and governance.

Competitive Accountability in Academic Life

Competitive Accountability in Academic Life
  • Author : Richard Watermeyer
  • Publisher :Unknown
  • Release Date :2019-07-03
  • Total pages :176
  • ISBN : 9781788976138
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Summary : This book considers how a culture of ‘competitive accountability’ in UK higher education produces multiple tensions, contradictions and paradoxes that are destabilizing and deleterious to the work and identities of academics as research scientists. It suggests the potential of a new discourse of scientific accountability, that frees scientists and their public communities from the absurdities and profligacy of ‘performativity’ and ‘managerial governmentality’ encountered in the REF and an impact agenda – the noose of competitive accountability – and a more honest and meaningful public contract.

The Art of Leadership

The Art of Leadership
  • Author : Michael Lopp
  • Publisher :Unknown
  • Release Date :2020-05-13
  • Total pages :198
  • ISBN : 9781492045649
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Summary : Many people think leadership is a higher calling that resides exclusively with a select few who practice and preach big, complex leadership philosophies. But as this practical book reveals, what’s most important for leadership is principled consistency. Time and again, small things done well build trust and respect within a team. Using stories from his time at Netscape, Apple, and Slack, Michael Lopp presents a series of small but compelling practices to help you build leadership skills. You’ll learn how to create teams that are highly productive, highly respected, and highly trusted. Lopp has been speaking and writing about this topic for over a decade and now maintains a Slack leadership channel with over 13,000 members. The essays in this book examine the practical skills Lopp learned from exceptional leaders—as a manager at Netscape, a senior manager and director at Apple, and an executive at Slack. You’ll learn how to apply these lessons to your own experience.

Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition

Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition
  • Author : Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler,David Maxfield
  • Publisher :Unknown
  • Release Date :2013-06-21
  • Total pages :336
  • ISBN : 9780071830591
GET BOOK HERE

Summary : Hold anyone accountable. Master performance discussions. Get RESULTS. Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently. PRAISE FOR CRUCIAL ACCOUNTABILITY: "Revolutionary ideas ... opportunities for breakthrough ..." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People "Unleash the true potential of a relationship or organization and move it to the next level." -- Ken Blanchard, coauthor of The One Minute Manager "The most recommended and most effective resource in my library." -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada "Brilliant strategies for those difficult discussions at home and in the workplace." -- Soledad O’Brien, CNN news anchor and producer "This book is the real deal.... Read it, underline it, learn from it. It's a gem." -- Mike Murray, VP Human Resources and Administration (retired), Microsoft

Accountability through Public Opinion

Accountability through Public Opinion
  • Author : Sina Odugbemi,Taeku Lee
  • Publisher :Unknown
  • Release Date :2011-05-10
  • Total pages :534
  • ISBN : 9780821385562
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Summary : This books analyses the role of public opinion for generating genuine citizen demand for accountability, providing case studies from around the world to illustrate how public opinion forces governments to be accountable.

How Did That Happen?

How Did That Happen?
  • Author : Roger Connors,Tom Smith
  • Publisher :Unknown
  • Release Date :2009-08-11
  • Total pages :272
  • ISBN : 9781101133415
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Summary : The New York Times bestseller that provides a simple, proven approach to improve accountability and the bottom line. The economy crashes, the government misfires, businesses fail, leaders don't lead, managers don't manage, and people don't follow through, leaving us asking, "How did that happen?" Surprises caused by a lack of personal accountability plague almost every organization today, from the political arena to large and small businesses. How Did That Happen? offers a proven way to eliminate these nasty surprises, gain an unbeatable competitive edge, and enhance performance by holding others accountable the positive, principled way. As the experts on workplace accountability and the authors of The Oz Principle, Roger Connors and Tom Smith tackle the next crucial step everyone can take, whether working as a manager, supervisor, CEO, or individual performer: creating greater accountability in all the people on whom you depend.

Deaths After Police Contact

Deaths After Police Contact
  • Author : David Baker
  • Publisher :Unknown
  • Release Date :2016-10-18
  • Total pages :233
  • ISBN : 9781137589675
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Summary : This book investigates death after police contact in England and Wales in the twenty-first century. It examines how regulatory bodies construct accountability in such cases. Cases of death after police contact have the potential to cause deep unease in society. They highlight the unique role of the police in being legitimately able to use force whilst at the same time being expected to preserve life. People who are from Black, or Minority Ethnic backgrounds, or have mental health issues, or are dependent on substances are disproportionately more likely to die in these cases, and this emphasises the sensitive nature of many of these deaths to society. Deaths after Police Contact examines police legitimacy and the legitimacy of police regulators in these cases. The book argues that accountability is produced by a relatively arbitrary system of regulation that investigates such deaths as individual cases, rather than attempting to learn lessons from annual trends and patterns that might prevent future deaths. It will be of great interest to scholars and upper-level students of policing and criminal justice.

Handling Difficult People

Handling Difficult People
  • Author : Jon P Bloch
  • Publisher :Unknown
  • Release Date :2013-03-18
  • Total pages :150
  • ISBN : 9781440563287
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Summary : Practical advice for interacting with toxic personalities. At one point or another, you'll encounter someone who is inconsiderate, irate, or aggressive and you'll need to know how to effectively manage the situation. Handling Difficult People helps you deal with the toxic personalities in all areas of your life, including in the workplace, at home, and during everyday interactions. Inside, you'll find the strategies and tools you need to spot the ten most common personality types and information on why these people behave in such an irritating manner. This book also teaches you what you should do when you're confronted by a difficult person as well as how to avoid these types of people altogether. With the time-tested advice and techniques in Handling Difficult People, you'll confidently manage any toxic situation--and learn what you can do to help yourself.

Influencer

Influencer
  • Author : Kerry Patterson,Joseph Grenny Et Al.
  • Publisher :Unknown
  • Release Date :2007
  • Total pages :312
  • ISBN : 0070222924
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Summary : Everyone wants to be an influencer. We all want to learn how to help ourselves and others change behavior. And yet, in spite of the fact that we routinely attempt to do everything from lose weight to improve quality at work, few of us have more than one or two ideas about how to exert influence. For the first time, Influencer brings together the breakthrough strategies of contemporary influence masters. By drawing from the skills of hundreds of successful influencers and combining them with five decades of the best social science research, Influencer shares eight powerful principles for changing behaviors principles almost anyone can apply to change almost anything.

The Oxford Handbook Public Accountability

The Oxford Handbook Public Accountability
  • Author : M. A. P. Bovens,Mark Bovens,Robert E. Goodin,Thomas Schillemans
  • Publisher :Unknown
  • Release Date :2014-04
  • Total pages :696
  • ISBN : 9780199641253
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Summary : Drawing on the best scholars in the field from around the world, The Oxford Handbook of Public Accountability showcases conceptual and normative as well as the empirical approaches in public accountability studies.

The Four Tendencies

The Four Tendencies
  • Author : Gretchen Rubin
  • Publisher :Unknown
  • Release Date :2017-09-12
  • Total pages :272
  • ISBN : 9781524760922
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Summary : In this groundbreaking analysis of personality type, bestselling author of Better Than Before and The Happiness Project Gretchen Rubin reveals the one simple question that will transform what you do at home, at work, and in life. During her multibook investigation into understanding human nature, Gretchen Rubin realized that by asking the seemingly dry question "How do I respond to expectations?" we gain explosive self-knowledge. She discovered that based on their answer, people fit into Four Tendencies: Upholders, Questioners, Obligers, and Rebels. Our Tendency shapes every aspect of our behavior, so using this framework allows us to make better decisions, meet deadlines, suffer less stress, and engage more effectively. More than 600,000 people have taken her online quiz, and managers, doctors, teachers, spouses, and parents already use the framework to help people make significant, lasting change. The Four Tendencies hold practical answers if you've ever thought: • People can rely on me, but I can't rely on myself. • How can I help someone to follow good advice? • People say I ask too many questions. • How do I work with someone who refuses to do what I ask—or who keeps telling me what to do? With sharp insight, compelling research, and hilarious examples, The Four Tendencies will help you get happier, healthier, more productive, and more creative. It's far easier to succeed when you know what works for you.

The Accountability Circle

The Accountability Circle
  • Author : Sam Silverstein
  • Publisher :Unknown
  • Release Date :2020-11-09
  • Total pages :192
  • ISBN : 9781640951754
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Summary : “We are responsible for things…but we are accountable to people. When we discover our own unique purpose, and then make and keep personal commitments that support that purpose, that is accountability. If everyone in the Accountability Circle makes and keeps those commitments, then accountability becomes a way of life.” –Sam Silverstein THE ACCOUNTABILITY CIRCLE gives you a trusted group of Accountability Partners for your life, your career, and your business. They support you in identifying and acting on your Purpose, your Mission, and your Values…and you support them in turn. THE ACCOUNTABILITY CIRCLE is where you go to become the best person you can be. It is much more than a mastermind group. It goes far deeper than networking and sharing best business practices. It is about becoming a truly accountable person and a leader in your own life. THE ACCOUNTABILITY CIRCLE goes far beyond your current “circle of friends” … and creates a powerful group of allies who are focused on your best interests, based on your unique purpose and mission. THE ACCOUNTABILITY CIRCLE is the ultimate personal development strategy and the critical leadership advantage. We all want to reach our potential, become the best version of ourselves, and get the most we possibly can out of life. We all want to maximize our impact and leave a legacy that inspires other people to be their best. For most of us, the problem is not that we are not trying to be our best. The real problem is that we are unable to see and understand fully what our very best can be. We may think that we have to create our own solutions and cannot ask for help. However, this vision of a self-reliant accountability is wrong. In fact, everything we have been taught about accountability is wrong. Accountability is not about having to prove ourselves, create some original idea, or live an independent life, and it is certainly not about “holding others accountable.” Quite the contrary—accountability is all about commitments and interdependence. We need other people to help us to be our very best, and we need to help other people to be their very best. It is in helping others fulfill their potential that we identify and achieve our own true potential! Action always comes with belief. When you begin taking action with full accountability in your Accountability Circle, you will begin to see people differently, show up differently, commit differently, and bring people into your life differently. By building accountable relationships, you will open yourself up to unrealized opportunities for growth and outreach. Sam Silverstein’s The Accountability Circle shows you how to unlock the power of your own purpose, and learn how your best self can be discovered through the eyes of people who truly care about you. This discovery results, not just in more meaningful relationships within the Circle, but in the capacity to cultivate stronger relationships outside the Circle. Building on the commitments you make and inspire, you can achieve major life goals and make deeper contributions in your home life, your workplace, and the larger world.

Dare to Lead

Dare to Lead
  • Author : Brené Brown
  • Publisher :Unknown
  • Release Date :2018-10-09
  • Total pages :320
  • ISBN : 9780399592546
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Summary : #1 NEW YORK TIMES BESTSELLER • Brené Brown has taught us what it means to dare greatly, rise strong, and brave the wilderness. Now, based on new research conducted with leaders, change makers, and culture shifters, she’s showing us how to put those ideas into practice so we can step up and lead. Look for Brené Brown’s new podcast, Dare to Lead, as well as her ongoing podcast Unlocking Us! NAMED ONE OF THE BEST BOOKS OF THE YEAR BY BLOOMBERG Leadership is not about titles, status, and wielding power. A leader is anyone who takes responsibility for recognizing the potential in people and ideas, and has the courage to develop that potential. When we dare to lead, we don’t pretend to have the right answers; we stay curious and ask the right questions. We don’t see power as finite and hoard it; we know that power becomes infinite when we share it with others. We don’t avoid difficult conversations and situations; we lean into vulnerability when it’s necessary to do good work. But daring leadership in a culture defined by scarcity, fear, and uncertainty requires skill-building around traits that are deeply and uniquely human. The irony is that we’re choosing not to invest in developing the hearts and minds of leaders at the exact same time as we’re scrambling to figure out what we have to offer that machines and AI can’t do better and faster. What can we do better? Empathy, connection, and courage, to start. Four-time #1 New York Times bestselling author Brené Brown has spent the past two decades studying the emotions and experiences that give meaning to our lives, and the past seven years working with transformative leaders and teams spanning the globe. She found that leaders in organizations ranging from small entrepreneurial startups and family-owned businesses to nonprofits, civic organizations, and Fortune 50 companies all ask the same question: How do you cultivate braver, more daring leaders, and how do you embed the value of courage in your culture? In this new book, Brown uses research, stories, and examples to answer these questions in the no-BS style that millions of readers have come to expect and love. Brown writes, “One of the most important findings of my career is that daring leadership is a collection of four skill sets that are 100 percent teachable, observable, and measurable. It’s learning and unlearning that requires brave work, tough conversations, and showing up with your whole heart. Easy? No. Because choosing courage over comfort is not always our default. Worth it? Always. We want to be brave with our lives and our work. It’s why we’re here.” Whether you’ve read Daring Greatly and Rising Strong or you’re new to Brené Brown’s work, this book is for anyone who wants to step up and into brave leadership.

Normalizing Corruption

Normalizing Corruption
  • Author : Erik S. Herron
  • Publisher :Unknown
  • Release Date :2020-10-27
  • Total pages :240
  • ISBN : 9780472132140
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Summary : Accountability is crucial to every successful democratic system. The failure to develop functioning mechanisms of accountability has undermined democratic consolidation worldwide. Reliable tools that hold officials accountable are essential for democratic governance; one of the key threats to accountability comes from corrupt practices, especially when they are integrated—or normalized—in the day-to-day activities of institutions. This book focuses on the experiences of contemporary Ukraine to evaluate the successes and failures of institutions, politicians, political parties, bureaucracies, and civil society. Yet, the topic is directly relevant to countries that have experienced democratic backsliding, and especially those countries that are at risk. Normalizing Corruption addresses several interconnected questions: Under what circumstances do incumbents lose elections? How well do party organizations encourage cohesive behavior? Is executive authority responsive to inquiries from public organizations and other government institutions? How can citizens influence government actions? Do civil servants conduct their duties as impartial professionals, or are they beholden to other interests? The research builds upon extensive fieldwork, data collection, and data analysis that Erik S. Herron has conducted since 1999.

Accountable

Accountable
  • Author : Michael O'Leary,Warren Valdmanis
  • Publisher :Unknown
  • Release Date :2020-08-18
  • Total pages :368
  • ISBN : 9780062976550
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Summary : “More than ever before, this is the book our economy needs.” – Dr. Rajiv Shah, president of the Rockefeller Foundation “Unwilling to settle for easy answers or superficial changes, O’Leary and Valdmanis push us all to ask more of our economic system.” – Senator Michael F. Bennet This provocative book takes us inside the fight to save capitalism from itself. Corporations are broken, reflecting no purpose deeper than profit. But the tools we are relying on to fix them—corporate social responsibility, divestment, impact investing, and government control—risk making our problems worse. With lively storytelling and careful analysis, O’Leary and Valdmanis cut through the tired dogma of current economic thinking to reveal a hopeful truth: If we can make our corporations accountable to a deeper purpose, we can make capitalism both prosperous and good. What happens when the sustainability-driven CEO of Unilever takes on the efficiency-obsessed Warren Buffett? Does Kellogg’s—a company founded to serve a healthy breakfast—have a sacred duty to sell sugary cereal if that’s what maximizes profit? For decades, government has tried to curb CEO pay but failed. Why? Can Harvard students force the university to divest from oil and gas? Does it even matter if they do? O’Leary and Valdmanis, two iconoclastic investors, take us on a fast-paced insider’s journey that will change the way we look at corporations. Likely to spark controversy among cynics and dreamers alike, this book is essential reading for anyone with a stake in reforming capitalism—which means all of us.

Mundane Governance

Mundane Governance
  • Author : Steve Woolgar,Daniel Neyland
  • Publisher :Unknown
  • Release Date :2013-11
  • Total pages :282
  • ISBN : 9780199584741
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Summary : The book aims to explore how governance and accountability are mediated through material relations involving ordinary everyday objects and technologies. It argues that the key to understanding governance is to focus on political constitution at the level of ontology rather than just on the traditional politics of organization, structure, and human compliance. The argument is developed in relation to a wide variety of empirical materials drawn from three main areasof everyday life: waste management and recycling; the regulation and control of traffic (especially speed cameras and parking); and security and passenger movement in airports.