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Managing Conflict Through Communication

Managing Conflict Through Communication
  • Author : Dudley D. Cahn,Ruth Anna Abigail
  • Publisher :Unknown
  • Release Date :2013
  • Total pages :324
  • ISBN : 0205862136
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Summary : Ruth Anna Abigail appears as the first named author on the previous edition.

Managing Conflict through Communication

Managing Conflict through Communication
  • Author : Dudley D. Cahn
  • Publisher :Unknown
  • Release Date :2013-06-07
  • Total pages :320
  • ISBN : 9780205914852
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Summary : Comprehensive and accessible coverage of the study of conflict Managing Conflict Through Communication helps students approach conflict constructively and learn more positive conflict management and resolution skills. Narratives and case studies make the material accessible and engaging to a diverse student audience. Discussion questions and exercises throughout the text provide a basis for classroom discussion and practical applications of concepts. This text is available in a variety of formats — print and digital. Check your favorite digital provider for your eText, including CourseSmart, Kindle, Nook, and more. Learning Goals Upon completing this book, readers will be able to: Exercise positive conflict management and resolution skills Understand why communication is essential to interpersonal relationships Question the thoughts, feelings, and behaviors about conflict they have experienced in the past 0205956262 / 9780205956265 Managing Conflict Through Communication Plus MySearchLab with eText -- Access Card Package Package consists of 0205239927 / 9780205239924 MySearchLab with Pearson eText -- Valuepack Access Card 0205862136 / 9780205862139 Managing Conflict through Communication 5/e

Managing Conflict Through Communication

Managing Conflict Through Communication
  • Author : Ruth Anna Abigail,Dudley D. Cahn
  • Publisher :Unknown
  • Release Date :2011
  • Total pages :306
  • ISBN : 0205685560
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Summary : Rev. ed. of: Managing conflict through communication / Dudley D. Cahn, Ruth Anna Abigail. 3rd ed.

Conflict Management and Intercultural Communication

Conflict Management and Intercultural Communication
  • Author : Xiaodong Dai,Guo-Ming Chen
  • Publisher :Unknown
  • Release Date :2017-02-21
  • Total pages :318
  • ISBN : 9781351971485
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Summary : In the globally interconnected world, conflicts often arise as a result of tensions between different cultural perceptions and diverse social preferences. Effectively managing conflicts and harmonizing intercultural relationships are essential tasks of intercultural communication research. This book seeks to find effective intercultural conflict management solutions by bringing together a group of leading international scholars from different disciplines to tackle the problem. Consisting of two parts, this book covers major theoretical perspectives of conflict management and harmony development in the first and conflict management and harmony development in different cultural contexts in the second. Integrating the latest work on conflict management and intercultural harmony, Conflict Management and Intercultural Communication takes an interdisciplinary approach, adopts diverse perspectives, and provides for a wide range of discussions. It will serve as a useful resource for teachers, researchers, students and professionals alike.

Managing Conflict

Managing Conflict
  • Author : David Liddle
  • Publisher :Unknown
  • Release Date :2017-09-03
  • Total pages :312
  • ISBN : 9780749480899
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Summary : Conflict in the workplace is a perennial problem for organizations. Whether it's a disagreement between colleagues, a dispute with management or large-scale industrial action, conflict negatively affects both people and profits as employee morale and productivity fall. Managing Conflict is an essential guide for HR professionals needing to tackle these problems by not only resolving current issues but also preventing future instances of conflict. Going beyond interpersonal conflict, the book also looks at resolving board room disputes, disputes with shareholders, in the supply chain, commercial disputes and customer complaints. The first part of Managing Conflict covers the causes and costs of conflict, the impact of the psychological contract and the legal framework for managing workplace disputes both in the UK and internationally. The second part of the book provides a blueprint for redefining resolution and building a culture of constructive conflict management, from designing a conflict management strategy and developing a formal resolution process to embedding mediation, engaging stakeholders and training managers in resolution skills. It also includes conflict resolution toolkits for managers, HR teams, employees and unions to help tackle conflict and bullying at work. Packed with best practice case studies from major UK and global organizations, this is an indispensable guide for all HR professionals looking to resolve conflict in the workplace.

Communication and Conflict Management in Churches and Christian Organizations

Communication and Conflict Management in Churches and Christian Organizations
  • Author : Kenneth O. Gangel,Sam Canine
  • Publisher :Unknown
  • Release Date :2002-03-05
  • Total pages :288
  • ISBN : 9781725202573
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Summary :

The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration

The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration
  • Author : Mary Scannell
  • Publisher :Unknown
  • Release Date :2010-05-28
  • Total pages :240
  • ISBN : 9780071743662
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Summary : Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.

Conflict and Communication

Conflict and Communication
  • Author : Fred E. Jandt
  • Publisher :Unknown
  • Release Date :2016-03-22
  • Total pages :272
  • ISBN : 9781506308296
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Summary : Conflict and Communication introduces students to important theories, key concepts, and essential research in the study of conflict, along with practical skills for managing conflict in their daily lives. Author Fred E. Jandt illustrates how effective communication can be used to manage conflict in relationships and within organizational and group contexts. Along with foundational coverage of conflict styles, mediation, and negotiation skills, the text also features new and emerging models of conflict management, including chapters examining the challenges of conflict between cultures, a chapter on family and organizations, information on both face-to-face and online bullying, a detailed step-by-step guide for mediation, and more emphasis on online dispute resolution.

intimates in Conflict

intimates in Conflict
  • Author : Dudley D. Cahn
  • Publisher :Unknown
  • Release Date :2013-09-05
  • Total pages :248
  • ISBN : 9781136477201
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Summary : "First Published in 1991, Routledge is an imprint of Taylor & Francis, an informa company."

Managing Conflict in a Negotiated World

Managing Conflict in a Negotiated World
  • Author : Peter M. Kellett,Diana G. Dalton
  • Publisher :Unknown
  • Release Date :2001-03-30
  • Total pages :216
  • ISBN : 9781452264400
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Summary : Kellett and Dalton present a core text in Conflict Management derived from extensive class testing of their material. Their book helps readers understand the elements of conflict and act on that understanding by managing conflict better in each area of their lives - work, family, and community.

Conflict and Communication

Conflict and Communication
  • Author : Daniel Shapiro,Lisa Pilsitz,Susan Shapiro
  • Publisher :Unknown
  • Release Date :2004
  • Total pages :296
  • ISBN : 0972054197
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Summary : Annotation "Conflict and Communication offers educators a practical curriculum on conflict management that helps students understand the nature of conflict and learn the skills that will enable them to deal with conflicts in their lives. The book is divided into two parts: Conflict Management and Student Mediation." "Conflict Management contains 60 hands-on activities that help students understand how personal values are formed, how misperceptions and misunderstandings arise and affect relationships, and how they can communicate effectively. The activities explain the roots and consequences of conflict, offer specific strategies for dealing with conflict, and help students discover basic human rights and their connection to conflict."--BOOK JACKET.Title Summary field provided by Blackwell North America, Inc. All Rights Reserved

Conflict and Crisis Communication

Conflict and Crisis Communication
  • Author : Carol A. Ireland,Martin Fisher,Gregory M. Vecchi
  • Publisher :Unknown
  • Release Date :2012-08-06
  • Total pages :240
  • ISBN : 9781136822087
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Summary : Conflict and crisis communication is the management of a critical incident which has the potential for resolution through successful negotiations. This can include negotiating with individuals in crisis, such as those threatening self-harm or taking individuals hostage as part of emotional expression, and also critical incidents such as kidnapping and terrorist activities. By focusing on the empirical and strong theoretical underpinnings of critical incident management, and including clear demonstrations of the practical application of conflict and crisis communication by experts in the field, this book proves to be a practical, comprehensive and up-to-date resource. Discussion of relevant past incidents – such as the 1993 WACO siege in the United States – is used to enhance learning, whilst an examination of the application of critical incident management to individuals with mental disorder offers groundbreaking insight from clinicians working in this area. Conflict and Crisis Communication is an excellent source of reference for national and international law enforcement agencies, professionals working in forensic settings, and also postgraduate students with an interest in forensic psychology and forensic mental health.

Managing Interpersonal Conflict

Managing Interpersonal Conflict
  • Author : William A. Donohue
  • Publisher :Unknown
  • Release Date :1992-07-01
  • Total pages :171
  • ISBN : 9781506320830
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Summary : This book explores the process of interpersonal conflict - from the initial decision as to whether or not to confront differences through to how to plan the actual confrontation. It deals extensively with negotiation and, where negotiation proves unsuccessful, with third-party dispute resolution. To avoid destructive or violent behaviour, Donohue emphasizes the importance of keeping conflicts under control and of focusing on the pertinent issues. He argues that the key to managing conflict is to address differences collaboratively so that the parties can create better solutions and, ultimately, strengthen their relationships.

IRS Managing Conflict in the Workplace

IRS Managing Conflict in the Workplace
  • Author : Heather Falconer
  • Publisher :Unknown
  • Release Date :2004
  • Total pages :167
  • ISBN : 0754523926
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Summary : Conflict, bullying and harassment can destroy the foundations of the most enterprising organisations. Bullying is now a key complaint received by HR departments. Destructive conflict creates stress, which can lead to poor morale and performance, increased staff turnover and an overall decline in organisational effectiveness. The good news is destructive conflict can be reduced - but this is a sensitive issue, requiring managers to call on tried and tested techniques. Published for HR and line managers, IRS Managing Conflict in the Workplace will help employers to recognise and resolve destructive conflict issues more effectively, enabling them to become more positive, productive and efficient. It gives invaluable advice on conflict prevention, mediation and negotiation; it explains how to manage conflict in a wide variety of situations; and includes guidance on the new statutory requirements for disciplinary and grievance procedures. The handbook will enable HR professionals to: * recognise the sectors, departments and types of individuals most prone to conflict * measure the costs of conflict * understand and comply with the law on the employer's duty of care * spot potential problems, recognise bullying behaviours, understand the difference between constructive conflict and bullying and harassment, conduct a risk assessment and take preventative action * establish, communicate and monitor effective policies and procedures * train staff and managers in how to manage conflict effectively * reach agreement through negotiation * use conciliation and mediation to resolve difficult situations Also included is best practice advice, sample conflict management policies, case studies, checklists and legal compliance.

Conflict in Personal Relationships

Conflict in Personal Relationships
  • Author : Dudley D. Cahn
  • Publisher :Unknown
  • Release Date :2013-12-16
  • Total pages :248
  • ISBN : 9781135443382
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Summary : In keeping with a broad conception of interpersonal conflict, this book is organized into two parts. The first focuses on conflict on different types of couple relationships -- homosexual, cross cultural, dating but violent, engaged, and married -- and group relationships -- student peers, parents and their young children, and adult children and their aging parents. The chapters not only review past research on conflict in some relationships, but also take a significant step forward in introducing a variety of other relationship types for future research on conflict. These chapters also offer evidence that conflict is experienced differently in different types of interpersonal relationships. The second part of this book describes basic underlying principles and programs for dealing with interpersonal conflicts. Chapters in this section discuss patterns of argument in everyday life, issues associated with competence in interpersonal conflict, and mediation as a form of intervention for resolution.

Working Through Conflict

Working Through Conflict
  • Author : Joseph Folger,Marshall Scott Poole,Randall K. Stutman
  • Publisher :Unknown
  • Release Date :2015-09-25
  • Total pages :336
  • ISBN : 9781317342496
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Summary : Updated in its 7th edition, Working Through Conflict provides an introduction to conflict and conflict management that is firmly grounded in current theory, research, and practice, covering the whole range of conflict settings (interpersonal, group, and organizational). Encompassing a broad spectrum of theoretical perspectives, the text includes an abundance of real life case studies that illustrate key concepts and help students learn how to apply theory. The book's emphasis on application of concepts makes it highly accessible to students, while expanding their understanding of both conflict theory and practical skills.An introduction to social science research and theory on conflict

How Mediation Works

How Mediation Works
  • Author : Angela Cora Garcia
  • Publisher :Unknown
  • Release Date :2019-07-31
  • Total pages :325
  • ISBN : 9781107024274
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Summary : An original study of the language of mediation, which uses excerpts from real mediation sessions to illustrate how mediation works and how mediators can best help disputants make claims, present evidence and propose solutions. It will interest researchers and students of sociolinguistics, conversation analysis, and the sociology of law.

Managing Intercultural Conflict Effectively

Managing Intercultural Conflict Effectively
  • Author : Stella Ting-Toomey,John G. Oetzel
  • Publisher :Unknown
  • Release Date :2001-07-25
  • Total pages :248
  • ISBN : 9781506320267
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Summary : In this volume, Ting-Toomey and Oetzel accomplish two objectives: to explain the culture-based situational conflict model, including the relationship among conflict, ethnicity, and culture; and, second, integrate theory and practice in the discussion of interpersonal conflict in culture, ethnic, and gender contexts. While the book is theoretically directed, it is also a down-to-earth practical book that contains ample examples, conflict dialogues, and critical incidents. Managing Intercultural Conflict Effectively helps to illustrate the complexity of intercultural conflict interactions and readers will gain a broad yet integrative perspective in assessing intercultural conflict situations. The book is a multidisciplinary text that draws from the research work of a variety of disciplines such as cross-cultural psychology, social psychology, sociology, marital and family studies, international management, and communication.

We Can Work It Out

We Can Work It Out
  • Author : Marshall B. Rosenberg
  • Publisher :Unknown
  • Release Date :2004-09-01
  • Total pages :32
  • ISBN : 9781934336083
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Summary : The tenets of Nonviolent Communication are applied to a variety of settings, including the classroom and the home, in these booklets on how to resolve conflict peacefully. Illustrative exercises, sample stories, and role-playing activities offer the opportunity for self-evaluation, discovery, and application.Applying the Nonviolent Communication (NVC) process to conflict resolution inspires peaceful collaboration by focusing on the unmet needs that lie at the root of any given conflict. Practical techniques help mediators and participants to find the heart of the conflict and use genuine cooperation to reach resolutions that meet everyone’s needs.

The Nexus among Place, Conflict and Communication in a Globalising World

The Nexus among Place, Conflict and Communication in a Globalising World
  • Author : Pauline Collins,Victor Igreja,Patrick Alan Danaher
  • Publisher :Unknown
  • Release Date :2019-03-26
  • Total pages :281
  • ISBN : 9789811359255
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Summary : The world abounds with conflicts and the associated communication practices and technologies that perpetuate and contest conflict as it occurs in place. All conflicts are crucially connected with place, and all conflicts are communicated in multiple ways. This book explores the complex nexus among place, conflict and communication and brings together 11 investigations around the interplay of place, conflict and communication. The interdisciplinary focus includes education, history, international relations, law and sociology. The chapters are geographically diverse, traversing Aceh in Indonesia, Australia, England, Finland, Ireland, Singapore, South Africa and Zimbabwe. The book highlights the possibilities for reimagining the future so that more democratic and peaceful understandings of place can lead to fewer conflicts and less conflict-based communication. Better futures are possible only if place is replotted, conflict is reconceptualised and communication is recontextualised from new, varied and more inclusive perspectives with a vision to creating a more harmonious world.

The SAGE Handbook of Conflict Communication

The SAGE Handbook of Conflict Communication
  • Author : John G. Oetzel,Stella Ting-Toomey
  • Publisher :Unknown
  • Release Date :2013-02-14
  • Total pages :912
  • ISBN : 9781483315423
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Summary : This second edition of the award-winning The SAGE Handbook of Conflict Communication emphasizes constructive conflict management from a communication perspective, identifying the message as the focus of conflict research and practice. Editors John G. Oetzel and Stella Ting-Toomey, along with expert researchers in the discipline, have assembled in one resource the knowledge base of the field of conflict communication; identified the best theories, ideas, and practices of conflict communication; and provided the opportunity for scholars and practitioners to link theoretical frameworks and application tools.