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People Skills

People Skills
  • Author : Robert Bolton
  • Publisher :Unknown
  • Release Date :2011-11-29
  • Total pages :324
  • ISBN : 9780731811281
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Summary : A wall of silent resentment shuts you off from someone you love....You listen to an argument in which neither party seems to hear the other....Your mind drifts to other matters when people talk to you.... People Skills is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these ""roadblocks"" damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations. People Skills will show you * How to get your needs met using simple assertion techniques * How body language often speaks louder than words * How to use silence as a valuable communication tool * How to de-escalate family disputes, lovers' quarrels, and other heated arguments Both thought-provoking and practical, People Skills is filled with workable ideas that you can use to improve your communication in meaningful ways, every day.

People Skills

People Skills
  • Author : Robert Bolton
  • Publisher :Unknown
  • Release Date :2011-11-29
  • Total pages :324
  • ISBN : 9780731811281
GET BOOK HERE

Summary : A wall of silent resentment shuts you off from someone you love....You listen to an argument in which neither party seems to hear the other....Your mind drifts to other matters when people talk to you.... People Skills is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these ""roadblocks"" damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations. People Skills will show you * How to get your needs met using simple assertion techniques * How body language often speaks louder than words * How to use silence as a valuable communication tool * How to de-escalate family disputes, lovers' quarrels, and other heated arguments Both thought-provoking and practical, People Skills is filled with workable ideas that you can use to improve your communication in meaningful ways, every day.

People Skills for Policy Analysts

People Skills for Policy Analysts
  • Author : Michael Mintrom
  • Publisher :Unknown
  • Release Date :2003-02-26
  • Total pages :280
  • ISBN : 1589013859
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Summary : Policymaking is of its very nature a people-centered business-a good reason why highly effective policy analysts display not only superb technical expertise but excellent people skills as well. Those "people skills" include the ability to manage professional relationships, to learn from others about policy issues, to give presentations, to work in teams, to resolve conflict, to write for multiple audiences, and to engage in professional networking. Training programs for policy analysts often focus on technical skills. By working to enhance their people skills, policy analysts can increase their ability to produce technical work that changes minds. Fortunately, this unique book fills the gaps in such programs by covering the "people side" of policy analysis. Beyond explaining why people skills matter, this book provides practical, easy-to-follow advice on how policy analysts can develop and use their people skills. Each chapter provides a Skill Building Checklist, discussion ideas, and suggestions for further reading. People Skills is essential reading for anyone engaged in public policymaking and public affairs as well as all policy analysts. Completely changing how we think about what it means to be an effective policy analyst, People Skills for Policy Analysts provides straightforward advice for students of policy analysis and public management as well as practitioners just starting their professional lives.

People Skills

People Skills
  • Author : Cary Cavitt
  • Publisher :Unknown
  • Release Date :2008-03-01
  • Total pages :192
  • ISBN : 9781605855141
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Summary :

Improve Your People Skills

Improve Your People Skills
  • Author : Peter Honey
  • Publisher :Unknown
  • Release Date :2001
  • Total pages :224
  • ISBN : 085292903X
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Summary : People skills are the key to success, yet they all depend on one fundamental insight: nobody knows for sure what you are thinking or feeling - they can respond only to your behaviour. Getting the best from others, therefore, means monitoring and modifying how you behave. This key principle should boost your effectiveness in the boardroom. From acting assertively and asking questions to brainstorming, coaching and fostering diversity, this text seeks to offer the tools for readers to transform their relationships with colleagues and get what they want at work. It now includes a diagnostic People Skills quiz to focus readers' thinking on the best places to start.

Using People Skills in Training and Development

Using People Skills in Training and Development
  • Author : Leslie Rae
  • Publisher :Unknown
  • Release Date :1998
  • Total pages :243
  • ISBN : 074942575X
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Summary : Successful interaction with people lies at the core of successful training. If a trainer doesn't (or can't) communicate well, or fails to observe and understand fully the actions of colleagues, training will be ineffective. This lively book from one of the UK's leading experts on training offers a vital guide to developing and honing 'people skills' in training and staff development. Using People Skills in Training and Development gives guidance on analysing human behaviour and improving communication skills, the book also includes techniques for developing specific skills to match key areas for training-interviewing, inter-relating, team operation, coaching, mentoring, dealing with difficult staff, and so on. Practical in approach, yet firmly based on sound theoretical principles, the book offers easy to apply, step-by-step techniques that will help anyone ensure that their training messages are getting through loud and clear. Using People Skills in Training and Development will be of interest to trainers in the broadest sense- including teachers, lecturers and managers responsible for training.

People Skills

People Skills
  • Author : Neil Thompson
  • Publisher :Unknown
  • Release Date :2009-03-31
  • Total pages :336
  • ISBN : 9780230365933
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Summary : Significantly expanded, yet still supremely clear and accessible, the third edition of People Skills is an essential guide to the basic knowledge and skills needed for effective practice in the 'people professions' – that is, those occupations that involve dealing with people and their problems. It covers an extensive range of topics underpinning the work of a wide variety of staff, identifying key issues of concern to students, practitioners and managers. The book is divided into three parts. Part I stresses the importance of personal effectiveness skills, while Part II concentrates on the skills involved in personal interactions. Part III has as its focus the skills of intervention – agreeing what needs to be done and taking the necessary steps to make it happen. A central feature of the book is its emphasis on the need for issues of equality and diversity to be integrated into all aspects of practice. This thoroughly revised edition includes six entirely new chapters on: • Being creative • Being realistic • Leadership • Multidisciplinary working • Risk assessment • Responding to trauma It is essential reading for everyone working, or training to work, with people and their problems and will be invaluable in such diverse fields as health care; social work and social care; community and youth work; criminal justice; counselling, pastoral care and advice work; as well as management, supervision and human resources.

People Skills at Work

People Skills at Work
  • Author : Evan Berman,Dira Berman
  • Publisher :Unknown
  • Release Date :2013-12-12
  • Total pages :438
  • ISBN : 9781466512955
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Summary : Wouldn’t you like to achieve better work results, advance your career, navigate the workplace effortlessly, and more easily balance work success with personal well-being? Who doesn’t want the secret recipe for that? While there may not be a single, one size fits all answer, developing a people skills toolkit can put you on the right path. An exploration of the ways in which people skills can be acquired and developed, People Skills at Work discusses new career development tools, the role of professional commitment statements, psychological contracts, and how to work with difficult people. Manage interpersonal relationships in the workplace Improve communications with coworkers and constituencies Work with people of different ages, gender, and backgrounds Handle conflicts with co-workers and clients Shaped by the authors’ experience, the book reflects their professional and personal integration of many different sources of knowledge and experience. The book uses a practical approach to address critical social skills, career advancement and professionalism, and how the different career stages affect key relationships. Each chapter elucidates the development of a specific skill and includes examples, sets benchmarks, and examines the particular skill’s relationship to the other skills presented in the book. Good people skills are no longer on the "nice to have" list; in most work settings they are simply a must. Very few people can escape the reality that their success usually requires having good people skills, too. This book gives you the tools to improve interpersonal relationships, communications, job performance, and interaction with people of different ages, genders, and backgrounds.

Power of People Skills

Power of People Skills
  • Author : Trevor Throness
  • Publisher :Unknown
  • Release Date :2017-08-21
  • Total pages :256
  • ISBN : 9781632658982
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Summary : People are the problem. They're always the problem. If a business person goes home frustrated, if they talk with their significant other about it, if they lay awake at night stewing about it, inevitably the problem is some person at work--a colleague, subordinate, or boss. Handling people issues is every leader's major headache. It's what takes up the majority of their time and--more important--the bulk of their head space. Every leader can and must develop this most important of all management skills. The Power of People Skills will teach you that there's one primary difference between a great culture and a poor one: a great culture insists on having star players in every key seat, and a poor culture tolerates under performers. In this powerful book, you will learn how to: Make the people decisions that can double your results, relieve your stress, and cause team morale to soar. Attract and retain the very best talent. Deal with difficult people problems in an objective and kind way. Overcome the reluctance we all share to confront under performers. Permanently solve the problems causing most of your stress.

People Skills

People Skills
  • Author : Neil Thompson
  • Publisher :Unknown
  • Release Date :2009-03-31
  • Total pages :336
  • ISBN : 9780230365933
GET BOOK HERE

Summary : Significantly expanded, yet still supremely clear and accessible, the third edition of People Skills is an essential guide to the basic knowledge and skills needed for effective practice in the 'people professions' – that is, those occupations that involve dealing with people and their problems. It covers an extensive range of topics underpinning the work of a wide variety of staff, identifying key issues of concern to students, practitioners and managers. The book is divided into three parts. Part I stresses the importance of personal effectiveness skills, while Part II concentrates on the skills involved in personal interactions. Part III has as its focus the skills of intervention – agreeing what needs to be done and taking the necessary steps to make it happen. A central feature of the book is its emphasis on the need for issues of equality and diversity to be integrated into all aspects of practice. This thoroughly revised edition includes six entirely new chapters on: • Being creative • Being realistic • Leadership • Multidisciplinary working • Risk assessment • Responding to trauma It is essential reading for everyone working, or training to work, with people and their problems and will be invaluable in such diverse fields as health care; social work and social care; community and youth work; criminal justice; counselling, pastoral care and advice work; as well as management, supervision and human resources.

People Skills at Work

People Skills at Work
  • Author : Evan Berman,Dira Berman
  • Publisher :Unknown
  • Release Date :2011-11-03
  • Total pages :438
  • ISBN : 9781420093858
GET BOOK HERE

Summary : Wouldn’t you like to achieve better work results, advance your career, navigate the workplace effortlessly, and more easily balance work success with personal well-being? Who doesn’t want the secret recipe for that? While there may not be a single, one size fits all answer, developing a people skills toolkit can put you on the right path. An exploration of the ways in which people skills can be acquired and developed, People Skills at Work discusses new career development tools, the role of professional commitment statements, psychological contracts, and how to work with difficult people. Manage interpersonal relationships in the workplace Improve communications with coworkers and constituencies Work with people of different ages, gender, and backgrounds Handle conflicts with co-workers and clients Shaped by the authors’ experience, the book reflects their professional and personal integration of many different sources of knowledge and experience. The book uses a practical approach to address critical social skills, career advancement and professionalism, and how the different career stages affect key relationships. Each chapter elucidates the development of a specific skill and includes examples, sets benchmarks, and examines the particular skill’s relationship to the other skills presented in the book. Good people skills are no longer on the "nice to have" list; in most work settings they are simply a must. Very few people can escape the reality that their success usually requires having good people skills, too. This book gives you the tools to improve interpersonal relationships, communications, job performance, and interaction with people of different ages, genders, and backgrounds.

People Skills for Public Managers

People Skills for Public Managers
  • Author : Suzanne Mccorkle,Stephanie Witt
  • Publisher :Unknown
  • Release Date :2014-12-18
  • Total pages :204
  • ISBN : 9781317463047
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Summary : This book fills the need for a communication-based, public sector framed book. The authors combine just enough basic theory about communication with specific skill development in areas of immediate interest to those who work in the public sector. It also features a strong "practice" orientation, with plentiful boxed applications (Insights from the Field, Skill Development boxes, Case Studies). It concludes with an especially useful summary chapter that describes the ten essential skills for successful communication.

Idiot's Guides: People Skills

Idiot's Guides: People Skills
  • Author : Casey Hawley
  • Publisher :Unknown
  • Release Date :2014-11-04
  • Total pages :320
  • ISBN : 9781615646432
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Summary : People skills, also known as interpersonal skills, are the key to success in work and life. It seems like common sense, but so many people have difficulty grasping and mastering the most effective ways to interact with others, especially in an increasingly digital world. In this book, readers get: - How-to advice on the foundations of effective communication, including listening, empathy, clarity, conversation skills, and diplomacy. - Examples of interactions in various work and life situations, including those that went well and those that didn't-with advice to improving outcomes. - Tips on understanding and maximizing nonverbal communication, such as facial expressions, voice tone, posture, and gestures. - How to courageously and assertively handle conflict and have difficult conversations, such as bad news, disagreements, apologies, and resignations. - Tips on profiling the audience, and public speaking to large or small groups. - Steps for being more influential and persuasive, collaborating effectively with partners, and knowing when to stay silent. - Dealing with differences, coping with difficult people, and identifying one's own unique gifts and style.

What Are People Skills, Anyway ?

What Are People Skills, Anyway ?
  • Author : Susan K. Maciak
  • Publisher :Unknown
  • Release Date :2012-03-19
  • Total pages :200
  • ISBN : 9781469161518
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Summary :

Mastering People Skills

Mastering People Skills
  • Author : Frank P. Saladis,Frank P. Saladis PMP
  • Publisher :Unknown
  • Release Date :2012-12-21
  • Total pages :229
  • ISBN : 9781468921069
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Summary : Mastering People Skills is a quick reference guide designed to provide team leaders and project managers with reminders and suggestions that will help them maintain a strong and positive relationship with the people they work with. The book is intended to reinforce the managerial and leadership skills successful people rely on to create and sustain high performing organizations. Mastering People Skills emphasizes the power of strong communication, the need to empathize with others, the importance of managing conflict, and provides practical techniques for dealing with difficult people. It is arranged and written with a focus on the practicing project manager and is also a useful reference for anyone leading and managing people. There is very little that can be accomplished without interaction with others. The most effective managers know the importance of fine tuning their people skills and this book is a great "tune-up" for every manager.

Perfect People Skills

Perfect People Skills
  • Author : Andrew Floyer Acland
  • Publisher :Unknown
  • Release Date :2011-10-31
  • Total pages :160
  • ISBN : 9781448107766
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Summary : Perfect People Skills helps you to deal with other people effectively and how to be aware of your own behaviour too. Differences of direction and motivation, personality, ethnic group, gender, class and ability can all bring problems, as well as those challenges presented by 'difficult types'. The author provides some powerful ideas for preventing people problems, resolving conflict and building harmonious homes and workplaces. The book is comprehensive and yet concise and to-the-point. It is written in simple, clear language and is designed to be of immediate, practical benefit to readers in developing better relationships at work and outside work. Chapters include advice on: Grounding, Listening, Questioning, Empathising, Speaking, Negotiating, Proposing, Counselling, Confronting and Preventing. The Perfect series is a range of practical guides that give clear and straightforward advice on everything from finding your first job to choosing your baby's name. Written by experienced authors offering tried-and-tested tips, each book contains all you need to get it right first time.

STTS: Powerful People Skills

STTS: Powerful People Skills
  • Author : Heather Hansen
  • Publisher :Unknown
  • Release Date :2009-11-15
  • Total pages :196
  • ISBN : 9789812619501
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Summary : Do you know people who seem to get along well with just about anyone? People who always have something interesting to say? They close the best deals, land the biggest clients and quickly work their way up the professional ladder. Are these people just born natural communicators with magnetic personalities? Do they have something you don’t, or know the secret to being popular and successful? Absolutely not. These people have simply mastered the process of interacting effectively with others—knowing exactly how to click with people from the first time they meet to understanding the importance of building rapport and maintaining these relationships in the long term. You can be one of them too.

The 5 Essential People Skills

The 5 Essential People Skills
  • Author : Dale Carnegie Training
  • Publisher :Unknown
  • Release Date :2010-02-18
  • Total pages :256
  • ISBN : 9781847379559
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Summary : Have you ever walked away from a conversation full of doubts and insecurities? Do you feel as if you've lost a little ground after every staff meeting? Most people are either too passive or too aggressive in their business lives, and they end up never getting the support, recognition, or respect that they desire. The business leaders and trainers from Dale Carnegie Training® have discovered that applying appropriate assertiveness to all interactions is the most effective approach to creating a successful career. The 5 Essential People Skillsshows how to be a positively assertive, prosperous and inspired professional. Readers learn to: •Relate to the seven major personality types •Live up to their fullest potential while achieving personal success •Create a cutting-edge business environment that delivers innovation and results •Use Carnegie's powerhouse Five-Part template for articulate communications that grow business •Resolve any conflict or misunderstanding by applying a handful of proven principles Once readers know and can employ these powerful skills, they will be well on their way to a new level of professional and personal achievement.

It's All about People Skills

It's All about People Skills
  • Author : Jerry Boyle
  • Publisher :Unknown
  • Release Date :2011-12
  • Total pages :101
  • ISBN : 9781610486101
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Summary : Teaching is a service profession that requires those working within the profession possess appropriate interpersonal skills. Academic expertise is, and always has been, the foundation of effective instruction. Teachers are expected to be prepared academically. This would include both experienced and those newer to the profession. The same expectation cannot be assumed in regard to the people skills teachers bring to the classroom. Many of these skills are presented and discussed.

The Power of People Skills

The Power of People Skills
  • Author : Anonim
  • Publisher :Unknown
  • Release Date :2021
  • Total pages :229
  • ISBN : 9781430307280
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Summary :

People Skills for Library Managers

People Skills for Library Managers
  • Author : Lucile Wilson
  • Publisher :Unknown
  • Release Date :1996
  • Total pages :125
  • ISBN : 1563081431
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Summary : Focuses on skills that are not included in a librarian's technical training. For graduates, para-professional librarians, and aides.