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Thanks for the Feedback

Thanks for the Feedback
  • Author : Douglas Stone,Sheila Heen
  • Publisher :Unknown
  • Release Date :2014-03-04
  • Total pages :368
  • ISBN : 9781101614273
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Summary : The bestselling authors of the classic Difficult Conversations teach us how to turn evaluations, advice, criticisms, and coaching into productive listening and learning We swim in an ocean of feedback. Bosses, colleagues, customers—but also family, friends, and in-laws—they all have “suggestions” for our performance, parenting, or appearance. We know that feedback is essential for healthy relationships and professional development—but we dread it and often dismiss it. That’s because receiving feedback sits at the junction of two conflicting human desires. We do want to learn and grow. And we also want to be accepted just as we are right now. Thanks for the Feedback is the first book to address this tension head on. It explains why getting feedback is so crucial yet so challenging, and offers a powerful framework to help us take on life’s blizzard of off-hand comments, annual evaluations, and unsolicited advice with curiosity and grace. The business world spends billions of dollars and millions of hours each year teaching people how to give feedback more effectively. Stone and Heen argue that we’ve got it backwards and show us why the smart money is on educating receivers— in the workplace and in personal relationships as well. Coauthors of the international bestseller Difficult Conversations, Stone and Heen have spent the last ten years working with businesses, nonprofits, governments, and families to determine what helps us learn and what gets in our way. With humor and clarity, they blend the latest insights from neuroscience and psychology with practical, hard-headed advice. The book is destined to become a classic in the world of leadership, organizational behavior, and education.

Thanks for the Feedback

Thanks for the Feedback
  • Author : Douglas Stone,Sheila Heen
  • Publisher :Unknown
  • Release Date :2015
  • Total pages :348
  • ISBN : 9780143127130
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Summary : Drawing on ten years of working with businesses, nonprofits, governments, and families, the authors combine the latest insights from neuroscience and psychology with practical advice to explain how to turn feedback into productive listening and learning.

Thanks for the Feedback

Thanks for the Feedback
  • Author : Douglas Stone,Sheila Heen
  • Publisher :Unknown
  • Release Date :2014-03-04
  • Total pages :368
  • ISBN : 9780670922628
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Summary : The authors of the classic Difficult Conversations teach you how to take criticism productively in Thanks for the Feedback. We get feedback every day of our lives, from friends and family, colleagues, customers, and bosses, teachers, doctors, and strangers. We're assessed, coached, and criticized about our performance, personalities and appearance. We know that feedback is essential for professional development and healthy relationships - but we dread it and even dismiss it. That's because while want to learn and grow, we also want to be accepted just as we are. Thanks for the Feedback is the first book to address this tension head on. In it, the world-renowned team behind the Harvard Negotiation Project offer a simple framework and powerful tools, showing us how to take on life's blizzard of comments and advice with curiosity and grace. 'I'll admit it: Thanks for the Feedback made me uncomfortable. And that's one reason I liked it so much. With keen insight and lots of practical takeaways, it reveals why getting feedback is so hard - and then how we can do better' Daniel H. Pink, author of To Sell Is Human and Drive 'Thanks for the Feedback is a road map to more self-awareness, greater learning, and richer relationships. A tour de force' Adam Grant, Wharton professor and author of Give and Take Douglas Stone and Sheila Heen are Lecturers on Law at Harvard Law School and cofounders of Triad Consulting. Their clients include the White House, Citigroup, Honda, Johnson & Johnson, Time Warner, Unilever, and many others. They are co-authors of the international bestseller Difficult Conversations. Stone lives in Cambridge, MA. Heen lives with her husband and three children in a farmhouse north of Cambridge, MA.

Thanks for the Feedback, I Think

Thanks for the Feedback, I Think
  • Author : Julia Cook
  • Publisher :Unknown
  • Release Date :2018-01-23
  • Total pages :32
  • ISBN : 9781545721636
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Summary : It doesn't matter is RJ hears compliments or constructive feedback, he is never sure how to respond. With guidance from his family, RJ learns why feedback, even when it's difficult to accept, is information he can use to become a better person.

The Feedback Fix

The Feedback Fix
  • Author : Joe Hirsch
  • Publisher :Unknown
  • Release Date :2017-04-18
  • Total pages :182
  • ISBN : 9781475826616
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Summary : The secret to giving better feedback isn’t what we say – it’s what others hear. Too often, people hear about a past they can’t control, not a future they can. That changes with “feedforward” – a radical approach to sharing feedback that unleashes the performance and potential of everyone around us. From managers and coaches trying to energize their teams, to teachers hoping to motivate their students, to parents looking to empower their children, people from all walks of life want others to hear what they have to say. Through a lively blend of stories and studies, The Feedback Fix shows them how by presenting a six-part REPAIR plan that spreads feedforward across boardrooms, classrooms, and even dining rooms. Even with drastic changes in how we work and live, the experiences we create for others – joy or fear, growth or decline, success or failure – still hang on the feedback we share. The Feedback Fix makes a compelling argument for getting what we want by giving others what they need – all while rebuilding the way we lead, learn, and live.

Difficult Conversations

Difficult Conversations
  • Author : Douglas Stone,Sheila Heen,Bruce Patton
  • Publisher :Unknown
  • Release Date :2010
  • Total pages :315
  • ISBN : 9780143118442
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Summary : The authors cover difficult situations in both personal and professional life.

Thank God for the Feedback

Thank God for the Feedback
  • Author : Sheila Heen,Elaine Lin
  • Publisher :Unknown
  • Release Date :2015-08-03
  • Total pages :96
  • ISBN : 0692493433
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Summary : Thank God for the Feedback is designed for use as a companion resource to help individuals explore the tools offered in Thanks for the Feedback: the Science and Art of Receiving Feedback Well (Stone & Heen, 2014) in a small group setting. Join others in wrestling with feedback from all areas of life - at work, from your spouse, in-laws or kids, and from each other. This workbook provides an 8-session study exploring the biblical truths behind the practical tools and facilitates discussion for turning even the most frustrating feedback into opportunities to drive your own personal, professional and spiritual growth.

How to Say Anything to Anyone

How to Say Anything to Anyone
  • Author : Shari Harley
  • Publisher :Unknown
  • Release Date :2013-01-07
  • Total pages :176
  • ISBN : 9781608325597
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Summary : Take charge of your career by taking charge of your business relationships and communication skills. We all know how it feels when our colleagues talk about us but not to us. It's frustrating, and it creates tension. When effective communication is missing in the workplace, employees feel like they're working in the dark. Leaders don't have crucial conversations; managers are frustrated when outcomes are not what they expect; and employees often don’t get positive feedback or constructive feedback. Many of us remain passive against poor communication habits and communication barriers, hoping that business communication will miraculously improve--but it won't. Business communication and relationships won’t improve without skills and effort. The people you work with can work with you, around you, or against you. How people work with you depends on the business relationships you cultivate. Do your colleagues trust you? Can they speak openly to you when projects and tasks go awry? Do you have effective communication skills? Take charge of your career by eliminating communication barriers and taking charge of your business relationships. Make your work environment less tense and more productive by improving communication skills. Set relationship expectations, work with people how they like to work, and give positive feedback and constructive feedback. In How to Say Anything to Anyone, you'll learn how to: - ask for what you want at work - improve communication skills - strengthen all types of working relationships - reduce the gossip and drama in your office - tell people when you’re frustrated and have difficult conversations in a way that resonates - take action on your ideas and feelings - get honest positive feedback and constructive feedback on your performance Harley shares the real-life stories of people who have struggled to get what they want at work. With her clear and specific business communication roadmap in hand, Harley enables you to improve communication skills and create the career and business relationships you really want--and keep them.

The Feedback Imperative

The Feedback Imperative
  • Author : Anna Carroll
  • Publisher :Unknown
  • Release Date :2014-07-08
  • Total pages :236
  • ISBN : 9781938416668
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Summary : See faster results through everyday feedback. The Feedback Imperative: How to Give Everyday Feedback to Speed Up Your Team’s Success reveals the hidden reasons why giving feedback to employees can be so difficult and yet so urgently needed in today’s workplace, and provides the definitive steps for overcoming feedback avoidance and taking great leaps forward with employee engagement, retention, and performance. Anna Carroll applies her extensive research and expertise in business consulting and psychology to illustrate how brain science, generational trends, our information economy, limiting beliefs, and organizational culture collide in the new workplace, creating a huge gap between the supply and demand of helpful professional feedback. In her “Seven Steps to Everyday Feedback” and sixteen tools for self-assessment and planning, Carroll provides detailed instructions for leaders to execute a feedback turnaround that will quench their team members’ thirst for helpful feedback and build a culture in which employee-to-leader and peer-to-peer feedback are welcome as well.

Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback)

Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback)
  • Author : Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler,David Maxfield
  • Publisher :Unknown
  • Release Date :2013-05-24
  • Total pages :336
  • ISBN : 9780071829311
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Summary : Hold anyone accountable. Master performance discussions. Get RESULTS. Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently. PRAISE FOR CRUCIAL ACCOUNTABILITY: "Revolutionary ideas ... opportunities for breakthrough ..." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People "Unleash the true potential of a relationship or organization and move it to the next level." -- Ken Blanchard, coauthor of The One Minute Manager "The most recommended and most effective resource in my library." -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada "Brilliant strategies for those difficult discussions at home and in the workplace." -- Soledad O’Brien, CNN news anchor and producer "This book is the real deal.... Read it, underline it, learn from it. It's a gem." -- Mike Murray, VP Human Resources and Administration (retired), Microsoft

Difficult Conversations

Difficult Conversations
  • Author : Douglas Stone,Bruce Patton,Sheila Heen
  • Publisher :Unknown
  • Release Date :2000
  • Total pages :250
  • ISBN : 014028852X
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Summary : Offers advice on working gracefully and effectively through such confrontational situations as ending relationships and asking for a raise, identifying key adjustments necessary to the dialogue process.

The Feedback Book

The Feedback Book
  • Author : Dawn Sillett
  • Publisher :Unknown
  • Release Date :2016-08-23
  • Total pages :128
  • ISBN : 1910649570
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Summary : "Maintaining performance today is no longer simply about having an annual appraisal and telling employees \"you must try harder.\" Research demonstrates that regular discussions about performance and providing feedback to the people you manage is a more effective way to motivate them and keep them on track. Distilled into this single, handy-sized volume are 50 tips, advice and techniques to help any manager become quickly skilled at regularly discussing performance, setting goals and objectives and providing the necessary feedback to ensure individuals and teams thrive in the company. Structured into five key parts, each of the 50 concise chapters also contains a practical exercise to help the reader understand and implement the concepts and ideas of this book." LID Publishing's popular Concise Advice Lab notebooks are designed to be quick and comprehensive brainstorming tools and skill-building resources for busy professionals. The small trim size makes it easy to take along in a briefcase or purse. Interior pages are matte finish, so ink won't smear, and there's plenty of space to jot notes. A ribbon makes it easy to mark your place, and the elastic outer band keeps the notebook closed.

Summary of Douglas Stone’s Thanks for the Feedback by Milkyway Media

Summary of Douglas Stone’s Thanks for the Feedback by Milkyway Media
  • Author : Milkyway Media
  • Publisher :Unknown
  • Release Date :2020-02-25
  • Total pages :29
  • ISBN : 1230987654XX
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Summary : It’s time for your performance review, or the discussion over who does the dishes—or maybe you’re about to receive student evaluations. Feedback is coming, and anxiety is creeping up… Purchase this in-depth summary to learn more.

Giving and Receiving Feedback

Giving and Receiving Feedback
  • Author : Patti Hathaway
  • Publisher :Unknown
  • Release Date :1998
  • Total pages :104
  • ISBN : 1560524308
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Summary : This book will guide you through learning how to receive critical feedback, developing skills for self-talk, understanding how to give constructive feedback effectively, and handling special problems.

The Secrets of Happy Families

The Secrets of Happy Families
  • Author : Bruce Feiler
  • Publisher :Unknown
  • Release Date :2013-02-19
  • Total pages :320
  • ISBN : 9780062199508
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Summary : In The Secrets of Happy Families, New York Times bestselling author Bruce Feiler has drawn up a blueprint for modern families — a new approach to family dynamics, inspired by cutting-edge techniques gathered from experts in the disciplines of science, business, sports, and the military. The result is a funny and thought-provoking playbook for contemporary families, with more than 200 useful strategies, including: the right way to have family dinner, what your mother never told you about sex (but should have), and why you should always have two women present in difficult conversations… Timely, compassionate, and filled with practical tips and wise advice, Bruce Feiler’s The Secrets of Happy Families: Improve Your Mornings, Rethink Family Dinner, Fight Smarter, Go Out and Play, and Much More should be required reading for all parents.

A Modern Guide to Writing Thank-You Notes

A Modern Guide to Writing Thank-You Notes
  • Author : Heidi Bender
  • Publisher :Unknown
  • Release Date :2016-05-17
  • Total pages :284
  • ISBN : 1533216215
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Summary : Writing thank you notes is a wonderful, thoughtful, and elegant way to show someone your appreciation and gratitude. A Modern Guide to Writing Thank-You Notes will teach you how to craft a thank-you note with easy-to-follow instructions. Packed with over 400 examples, this guide will help you express your gratitude in a variety of situations, such as weddings, graduations, thanking your boss for a raise, after a job interview, your friends, family, coworkers, and the people in your community-even your pet-sitter! This collection will inspire even the most seasoned thank-you note writer; and if you're new to thank-you note writing, this book will give you everything you need to get started. Praise "Modern technology allows us to be impersonal and distant. Heidi's book is an important reminder of the power of a simple written 'thank you" to strengthen our most important relationships."Dan Miller, New York Times bestselling author, 48 Days to the Work You Love "Heidi's book is about a topic that is near and dear to my heart, my everyday life, and quite frankly my wallet. The sheer number of relationships I have developed as a result of a simple note is uncountable. The amount of money they have made me is in the hundreds of thousands, if not millions, of dollars. Not to mention they just make me feel good.Heidi's book is a must-read for anyone looking to leverage the power of a simple note with two simple words. Read it and you will be forever changed. Apply the principles in this book and you'll be amazed at the results."Matt McWilliams, Founder and President of Matt McWilliams Consulting, Inc. | mattmcwilliams.com "Heidi's book is an amazing guide to writing thank you notes. With her vast examples and tips, you will be able to come up with wording for common thank you note situations." Lisa Ryan, Award-winning speaker, author and Founder of Grategy

Ask for More

Ask for More
  • Author : Alexandra Carter
  • Publisher :Unknown
  • Release Date :2020-05-05
  • Total pages :256
  • ISBN : 9781982130480
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Summary : **Instant Wall Street Journal Bestseller** “A joy to read.” —Douglas Stone and Sheila Heen, authors of Difficult Conversations “Like having a negotiation coach in your corner…giving you the courage to ask for more.” —Linda Babcock, author of Women Don’t Ask Ask for More shows that by asking better questions, you get better answers—and better results from any negotiation. Negotiation is not a zero-sum game. It’s an essential skill for your career that can also improve your closest relationships and your everyday life, but often people shy away from it, feeling defeated before they’ve even started. In this groundbreaking new book on negotiation, Ask for More, Alexandra Carter—Columbia law professor and mediation expert who has helped students, business professionals, the United Nations, and more—offers a straightforward, accessible approach anyone can use to ask for and get more. We’ve been taught incorrectly that the loudest and most assertive voice prevails in any negotiation, or otherwise both sides compromise, ending up with less. Instead Carter shows that you get far more value by asking the right questions of the person you’re negotiating with than you do from arguing with them. She offers a simple yet powerful ten-question framework for successful negotiation where both sides emerge victorious. Carter’s proven method extends far beyond one “yes” and instead creates value that lasts a lifetime. Ask for More gives you the tools to bring clarity and perspective to any important discussion, no matter the topic.

Turning Feedback Into Change!

Turning Feedback Into Change!
  • Author : Joe Folkman
  • Publisher :Unknown
  • Release Date :1996-01-01
  • Total pages :120
  • ISBN : 0963491725
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Summary : We receive feedback everyday -- sometimes more than we can handle. Bosses, employees, peers, spouses, children, and friends communicate with us verbally and nonverbally every time we're together. Much of it we've heard so many times that we begin to ignore it. Folkman shows us how to harness this valuable resource, stop procrastinating, and make real changes that put us on the path to continuous improvement. Folkman starts with the psychology of feedback and then shows how to deal with criticism, complaints, and other forms of feedback in a positive way -- even when it comes from accusatory or hostile sources.

Fierce Leadership

Fierce Leadership
  • Author : Susan Scott
  • Publisher :Unknown
  • Release Date :2009-09-15
  • Total pages :336
  • ISBN : 9780307589422
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Summary : From the author of the acclaimed book Fierce Conversations comes the antidote to some of the most wrongheaded practices of business today. · “Provide anonymous feedback.” · “Hire smart people.” · “Hold people accountable.” These are all sound, business practices, right? Not so fast, says leadership visionary and bestselling author Susan Scott. In fact, these mantras — despite being long-accepted and adopted by business leaders everywhere — are completely wrongheaded. Worse, they are costing companies billions of dollars, driving away valuable employees and profitable customers, limiting performance, and stalling careers. Yet they are so deeply ingrained in organizational cultures that no one has questioned them. Until now. In Fierce Leadership, Scott teaches us how to spot the worst “best” practices in our organizations using a technique she calls “squid eye”–the ability to see the “tells” or signs that we have fallen prey to disastrous behaviors by knowing what to look for. Only then, she says, can we apply the antidote.. Informed by over a decade of conversations with Fortune 500 executives, this book is that antidote. With fierce new approaches to everything from employee feedback to corporate diversity to customer relations, Scott offers fresh and surprising alternatives to six of the so-called “best” practices permeating today’s businesses. This refreshingly candid book is a must-read for any manager or leader at any level who is ready to take a long hard look at what trouble might be lurking in their organization - and do something about it.

5G Explained

5G Explained
  • Author : Jyrki T. J. Penttinen
  • Publisher :Unknown
  • Release Date :2019-05-13
  • Total pages :328
  • ISBN : 9781119275688
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Summary : Practical Guide Provides Students and Industry Professionals with Latest Information on 5G Mobile Networks Continuing the tradition established in his previous publications, Jyrki Penttinen offers 5G Explained as a thorough yet concise introduction to recent advancements and growing trends in mobile telecommunications. In this case, Penttinen focuses on the development and employment of 5G mobile networks and, more specifically, the challenges inherent in adjusting to new global standardization requirements and in maintaining a high level of security even as mobile technology expands to new horizons. The text discusses, for example, the Internet of Things (IoT) and how to keep networks reliable and secure when they are constantly accessed by many different devices with varying levels of user involvement and competence. 5G Explained is primarily designed for specialists who need rapid acclimation to the possibilities and concerns presented by 5G adoption. Therefore, it assumes some prior knowledge of mobile communications. However, earlier chapters are structured so that even relative newcomers will gain useful information. Other notable features include: Three modules each consisting of three chapters: Introduction, Technical Network Description and Planning of Security and Deployment Comprehensive coverage of topics such as technical requirements for 5G, network architecture, radio and core networks and services/applications Discussion of specific security techniques in addition to common-sense guidelines for planning, deploying, managing and optimizing 5G networks 5G Explained offers crucial updates for anyone involved in designing, deploying or working with 5G networks. It should prove a valuable guide for operators, equipment manufacturers and other professionals in mobile equipment engineering and security, network planning and optimization, and mobile application development, or anyone looking to break into these fields.

Leading With Emotional Courage

Leading With Emotional Courage
  • Author : Peter Bregman
  • Publisher :Unknown
  • Release Date :2018-06-05
  • Total pages :272
  • ISBN : 9781119505686
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Summary : The Wall Street Journal bestselling author of 18 Minutes unlocks the secrets of highly successful leaders and pinpoints the missing ingredient that makes all the difference You have the opportunity to lead: to show up with confidence, connected to others, and committed to a purpose in a way that inspires others to follow. Maybe it’s in your workplace, or in your relationships, or simply in your own life. But great leadership—leadership that aligns teams, inspires action, and achieves results—is hard. And what makes it hard isn’t theoretical, it’s practical. It’s not about knowing what to say or do. It’s about whether you’re willing to experience the discomfort, risk, and uncertainty of saying or doing it. In other words, the most critical challenge of leadership is emotional courage. If you are willing to feel everything, you can do anything. Leading with Emotional Courage, based on the author’s popular blogs for Harvard Business Review, provides practical, real-world advice for building your emotional courage muscle. Each short, easy to read chapter details a distinct step in this emotional “workout,” giving you grounded advice for handling the difficult situations without sacrificing professional ground. By building the courage to say the necessary but difficult things, you become a stronger leader and leave the “should’ves” behind. Theoretically, leadership is straightforward, but how many people actually lead? The gap between theory and practice is huge. Emotional courage is what bridges that gap. It’s what sets great leaders apart from the rest. It gets results. It cuts through the distractions, the noise, and the politics to solve problems and get things done. This book is packed with actionable steps you can take to start building these skills now. Have the courage to speak up when others remain silent Be stable and grounded in the face of uncertainty Respond productively to opposition without getting distracted Weather others’ anger without shutting down or getting defensive Leading with Emotional Courage coaches you to build your emotional courage, exercise it effectively, and create an environment in which people around you take accountability to get hard things done.