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The Human Side of Reference and Information Services in Academic Libraries

The Human Side of Reference and Information Services in Academic Libraries
  • Author : Lesley Farmer
  • Publisher :Unknown
  • Release Date :2007-01-31
  • Total pages :160
  • ISBN : 9781780631004
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Summary : This book examines the questions: how academic libraries provide value-added reference and information services in the digital age. It provides best practices from a global perspective. The book starts by looking at the information needs and info-seeking behaviours of university students and faculty. Then it examines the use cycle: consumer, instruction, and producer. It examines the resource cycle: collection development, instructor, maintenance. What are the essential elements of reference: orientation, instruction, collaborative planning, products? Focuses on information needs and information-seeking behaviours of academic library stakeholders (faculty, students, community) Focuses on technologies: impact on reference and information services (selection, access, interaction, instruction, administration), focusing on the human issues Emphasizes collaborative aspects of reference/info services (with faculty for program/course instruction, with computer services for digital integration, with other libraries for resource

Reference and Information Services

Reference and Information Services
  • Author : Richard E. Bopp
  • Publisher :Unknown
  • Release Date :2011
  • Total pages :743
  • ISBN : 9781591583745
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Summary : Reflecting the dramatic changes shaped by rapidly developing technologies over the past six years, this new fourth edition of "Reference and Information Services" takes the introduction to reference sources and services significantly beyond the content of the first three editions. In Part I, Concepts and Processes, chapters have been revised and updated to reflect new ideas and methods in the provision of reference service in an era when many users have access to the Web. In Part II, "Information Sources and Their Use," discussion of each source type has been updated to encompass key resources in print and on the Web, where an increasing number of freely available sources join those purchased or licensed by libraries. A number of new authors are contributors to this new edition, bringing to their chapters their experience as teachers of reference and as practitioners in different types of libraries. Discussions of services in Part I integrate digital reference as appropriate to each topic, such as how to conduct a reference interview online using instant messaging. Boxes interspersed in the text are used to present scenarios for discussion, to highlight key concepts, or to present excerpts from important documents. Discussions of sources in Part II place more emphasis on designing effective search strategies using both print and digital resources. The chapter on selection and evaluation of sources addresses the changing nature of reference collections and how to evaluate new types of sources. Each chapter concludes with an updated list of additional readings to guide further study. A new companion website will provide links to Web-accessible readings and resources as well as additional scenarios for discussion and example search strategies to supplement those presented in the text.

Reference and Information Services

Reference and Information Services
  • Author : Kay Ann Cassell,Uma Hiremath
  • Publisher :Unknown
  • Release Date :2013
  • Total pages :510
  • ISBN : 9781555708597
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Summary : Search skills of today bear little resemblance to searches through print publications. Reference service has become much more complex than in the past, and is in a constant state of flux. Learning the skill sets of a worthy reference librarian can be challenging, unending, rewarding, and-- yes, fun.

Resources in Education

Resources in Education
  • Author : Anonim
  • Publisher :Unknown
  • Release Date :2001-06
  • Total pages :229
  • ISBN : MINN:30000010540320
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Summary :

Handbook of Research on Computer Mediated Communication

Handbook of Research on Computer Mediated Communication
  • Author : Kelsey, Sigrid,St.Amant, Kirk
  • Publisher :Unknown
  • Release Date :2008-05-31
  • Total pages :1130
  • ISBN : 9781599048642
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Summary : Technology has changed communication drastically in recent years, facilitating the speed and ease of communicating, and also redefining and shaping linguistics, etiquette, and social communication norms. The Handbook of Research on Computer Mediated Communication provides academics and practitioners with an authoritative collection of research on the implications and social effects computers have had on communication. With 69 chapters of innovative research contributed by over 90 of the world's leading experts in computer mediated communication, the Handbook of Research on Computer Mediated Communication is a must-have addition to every library collection.

Documentation Abstracts

Documentation Abstracts
  • Author : Anonim
  • Publisher :Unknown
  • Release Date :1998
  • Total pages :229
  • ISBN : UOM:39015082970073
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Summary :

The Reference Interview as a Creative Art

The Reference Interview as a Creative Art
  • Author : Elaine Zaremba Jennerich,Edward J. Jennerich
  • Publisher :Unknown
  • Release Date :1997
  • Total pages :128
  • ISBN : UOM:39015041609390
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Summary : Shows librarians how to combine creativity with professional expertise to improve customer service. After reviewing the historical background of and research on the reference interview, chapters discuss the effects of technology, serving special populations, various types of interviews, problem patrons, and training. Includes interview skills tests, rating sheets, and checklists. This edition reflects sociological and technological changes over the past decade.

The Reference librarian

The Reference librarian
  • Author : Anonim
  • Publisher :Unknown
  • Release Date :2003
  • Total pages :229
  • ISBN : UCAL:B4924395
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Summary :

Current Index to Journals in Education

Current Index to Journals in Education
  • Author : Anonim
  • Publisher :Unknown
  • Release Date :1999
  • Total pages :229
  • ISBN : MINN:31951P00746697J
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Summary :

Human Response to Library Technology

Human Response to Library Technology
  • Author : Michael Gorman,Janice Kirkland
  • Publisher :Unknown
  • Release Date :1999
  • Total pages :827
  • ISBN : UOM:39015071447000
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Summary :

Preview

Preview
  • Author : Anonim
  • Publisher :Unknown
  • Release Date :1991
  • Total pages :229
  • ISBN : IND:30000028661613
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Summary :

Introduction to Reference Work: Basic information sources

Introduction to Reference Work: Basic information sources
  • Author : William A. Katz
  • Publisher :Unknown
  • Release Date :1992
  • Total pages :485
  • ISBN : 0070336385
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Summary : Acquaints students taking reference service courses, practising reference librarians, and users of libraries with the basic reference and information sources in libraries. New with the sixth edition is a chapter with coverage of the latest electronic technology.

Library & Information Sciences

Library & Information Sciences
  • Author : Anonim
  • Publisher :Unknown
  • Release Date :1994
  • Total pages :229
  • ISBN : IND:30000104063346
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Summary :

Participative Management in Academic Libraries

Participative Management in Academic Libraries
  • Author : Maurice P. Marchant,Maurice P.. Marchant
  • Publisher :Unknown
  • Release Date :1976
  • Total pages :260
  • ISBN : UOM:39015004120005
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Summary : The library as an open system; The development of library administration; Research model of the effect of participative management on academic libraries; Control variables and their relationship to manegerial style; Staff satisfaction; Uniformity of library evaluation; Planning and control; Circulation; Library evaluation.

Library & Information Science Abstracts

Library & Information Science Abstracts
  • Author : Anonim
  • Publisher :Unknown
  • Release Date :2004
  • Total pages :229
  • ISBN : UOM:39015063398161
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Summary :

A Perceptual Study of Changing Functions and Structures of Academic Libraries in Taiwan, ROC.

A Perceptual Study of Changing Functions and Structures of Academic Libraries in Taiwan, ROC.
  • Author : Fong-Seng Hu
  • Publisher :Unknown
  • Release Date :1997
  • Total pages :233
  • ISBN : UOM:39015042039357
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Summary :

Reference & User Services Quarterly

Reference & User Services Quarterly
  • Author : Anonim
  • Publisher :Unknown
  • Release Date :2007
  • Total pages :229
  • ISBN : STANFORD:36105132673281
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Summary :

Prospects for British Librarianship

Prospects for British Librarianship
  • Author : Library Association
  • Publisher :Unknown
  • Release Date :1976
  • Total pages :299
  • ISBN : UCAL:B3921649
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Summary :

Library Trends

Library Trends
  • Author : Anonim
  • Publisher :Unknown
  • Release Date :2001
  • Total pages :229
  • ISBN : UCAL:B4493879
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Summary :

The British National Bibliography

The British National Bibliography
  • Author : Arthur James Wells
  • Publisher :Unknown
  • Release Date :2007
  • Total pages :229
  • ISBN : UOM:39015066381453
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Summary :

Annals of Library Science and Documentation

Annals of Library Science and Documentation
  • Author : Anonim
  • Publisher :Unknown
  • Release Date :1987
  • Total pages :229
  • ISBN : UOM:39015063564556
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Summary :